Host

Position Summary As a Host at Lola's, you are the first expression of our hospitality. You embody the spirit of "Lola"—welcoming, intuitive, and grounded in care. You set the tone for each guest's experience, creating an environment where people feel seen, comfortable, and invited to stay awhile. This role goes beyond managing a waitlist—it's about holding space for connection, pacing the room with intention, and ensuring every guest interaction reflects our values. Key Responsibilities Welcome every guest with warmth, presence, and genuine care Manage reservations and waitlists with accuracy and flow Thoughtfully pace seating to support both guest experience and team success Communicate clearly with guests and team members to maintain harmony in the dining room Anticipate and respond to guest needs and offer a hospitality experience that feels natural, not transactional Answer phones and provide helpful, informed responses about the restaurant Present a clean, calm, and inviting host stand and entry space Maintain awareness of table status and dining room activity Support the team wherever needed to create a seamless service Offer a sincere and memorable farewell, inviting guests back into our community Qualifications Previous host or hospitality experience strongly preferred, but not required Strong communication and interpersonal skills Ability to stay grounded and organized in a fast-paced environment A natural sense of empathy and awareness of others Team-oriented mindset with a willingness to jump in and help Availability for Saturday and Sunday brunch is a must About Lola's Lola's is a vibrant, hospitality-driven restaurant and the original concept within the Lola's Collective—a values-driven restaurant group rooted in connection, community, and care. What began as a shared vision among friends has grown into a family of concepts including Fig., Lola's, a naturally leavened sourdough bakery, and Fig. Events & Catering. We believe in thoughtful food, meaningful work, and creating spaces where people feel genuinely welcomed. Inspired by simplicity, craftsmanship, and a spirit of generosity, we aim to create experiences grounded in warmth, intention, and connection. At Lola's, hospitality is an act of generosity and the reason we're here. Lola's Collective is an equal opportunity employer committed to building an inclusive, thoughtful team.

Pay:

$20.00 - $22.00 per hour

Benefits:

Paid time off Application Question(s): "Describe a time you made someone feel genuinely welcome or cared for. What did you do, and why did it matter?"

Work Location:

In person