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WW
Warm Welcome Shelter
Overnight Shelter Host
Career Insights for Host / Hostess
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Based on New Hampshire data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$31,566 / year median in New Hampshire
+14% projected growth
Job Description
Job Summary We are seeking a dedicated and compassionate Overnight Shelter Host to provide a safe, welcoming, and supportive environment for individuals experiencing homelessness. In this vital role, you will oversee overnight shelter operations, ensuring the safety and well-being of guests while fostering a respectful and inclusive community. Your compassionate approach, combined with strong organizational skills, will help guests feel secure and supported during their stay. This position offers an opportunity to make a meaningful difference in the lives of vulnerable individuals while working within a dynamic team committed to social impact. Duties Supervise overnight shelter operations, ensuring safety protocols are followed and guests adhere to house rules Provide crisis intervention and conflict management to de-escalate tense situations effectively Assist guests with intake procedures and orientation. Maintain guest confidentiality while documenting incidents, case notes, and data entry accurately Monitor smoke breaks, keeping track of guests and visitors at all times, keeping the spaces respected and clean, follow schedules Conduct security checks, manual handling, and ensure the physical safety of all shelter guests through regular checks Facilitate communication between guests and staff, providing clear information about shelter policies and available resources. Attend mandatory trainings and staff meetings Join us in creating a warm welcoming space where compassion meets action! Your dedication can transform lives—apply today to be part of a team committed to making a real difference in our community.