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Parker’s Maple Barn
Lead Host / Events Coordinator
Career Insights for Host / Hostess
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Scorecard
Based on New Hampshire data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$31,566 / year median in New Hampshire
+14% projected growth
Job Description
Lead Host Opportunity at Parker's Maple Barn Looking for a role where you can lead with warmth, hospitality, and a touch of maple syrup magic? Join the team at Parker's Maple Barn ! Nestled in Mason, NH (right on the border of Ashby & Townsend, MA), we're a beloved restaurant, gift shop, and sugar house known for our hearty breakfasts and fresh maple syrup. If you thrive in a fast-paced environment, love working with people, and have a knack for leadership, we'd love to meet you! What You'll Be Doing As the Lead Host , you'll be the friendly face that sets the tone for our guests' dining experience. You'll ensure smooth operations in our high-volume dining room while leading the front-of-house (FOH) team with confidence and positivity. Here's what your day-to-day will look like: Offering a warm welcome to every patron and a heartfelt "thank you" as they leave. Ensuring our guests have an exceptional dining experience—because they're not just customers, they're our guests. Scheduling and overseeing a team of 20+ FOH staff to keep things running smoothly. Resolving guest concerns politely and effectively, ensuring they leave with a smile. Communicating seamlessly with upper management, BOH, and FOH staff to maintain a harmonious workflow. Utilizing your leadership skills to maintain a strong, motivated team. Strategizing and problem-solving under pressure while maintaining a positive attitude. What We're Looking For To thrive in this role, you'll need: 3 years of experience in a high-volume dining room (fast-food or drive-thru experience does not qualify). A "people person" personality with a passion for hospitality. Strong leadership skills and the ability to inspire a team. Tech-savviness, with knowledge of Toast POS and Micros