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Sagebrush Inn & Suites

Sagebrush Grill & Cantina Host/Busser

Career Insights for Host / Hostess

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Based on New Mexico data

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What they do

A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.

$27,958 / year median in New Mexico

+15% projected growth

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Job Description

Provide a friendly and welcoming environment for all guests
  • Service is to be attentive, unobtrusive, friendly, and courteous
  • Menus are handed to guest
  • Introduce server by name
  • Guests are personally escorted to areas when directions are requested
  • Open doors for all guests entering and leaving Deliver warm and sincere conversation including guest name
  • Non-script dialogue
  • Recognize any special occasions including birthdays and anniversaries and inform the server Seek to enhance the experience of all guests by providing relevant information
  • Familiarize with menu items and knowledgeable about items being served
  • Exhibit general property knowledge as well as knowledge of local attractions and services
  • Offer assistance to satisfy guests' requests.
If requests cannot be granted immediately, provide an approximate time when request will be satisfied. Help Servers bussing and re-setting tables and doing side work when needed. Offer a warm and sincere closing with extended service throughout stay or with an invitation to return Performs any other job related task as directed by the management Recognize and control the environment
  • Be aware of scents and aroma, volume of background noises, and lighting
  • Ensure all menus are wiped down, free of spots, or stains, and completed
  • Be aware of occupancy levels and peak business periods including any guests and groups in-house with special needs or requests. Acknowledge all guests using 10/5 rule and deliver warm and sincere greeting
  • Greet all guests within one minute
  • Eye contact/ Smile/ Verbal acknowledgement.
  • Use the guest's name and welcome back returning/frequent guests Exhibit a professional vocabulary and speak with confidence and a pleasant tone
  • Display appropriate nonverbal behaviors: Facial Expression/ Tone of Voice Body Language/ Posture Provide a friendly and welcoming environment for all guests
  • Service is to be attentive, unobtrusive, friendly, and courteous
  • Menus are handed to guest
  • Introduce server by name
  • Guests are personally escorted to areas when directions are requested
  • Open doors for all guests entering and leaving Deliver warm and sincere conversation including guest name
  • Non-script dialogue
  • Recognize any special occasions including birthdays and anniversaries and inform the server Seek to enhance the experience of all guests by providing relevant information
  • Familiarize with menu items and knowledgeable about items being served
  • Exhibit general property knowledge as well as knowledge of local attractions and services
  • Offer assistance to satisfy guests' requests.
If requests cannot be granted immediately, provide an approximate time when request will be satisfied. Help Servers bussing and re-setting tables when needed. Offer a warm and sincere closing with extended service throughout stay or with an invitation to return Performs any other job related task as directed by the management $12 per hour Plus Tip Out. Hotel and Restaurant Discounts.
Job Types:
Part-time, Full-time Pay:
$12.00 - $16.00 per hour
Benefits:
Health insurance
Physical Setting:
Bar Casual dining restaurant
Shift:
Evening shift
Work Location:
In person