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The Garden City Hotel

Hostess/Host

Entry-Level JobVerifiedNo experience needed

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What they do

A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.

$31,558 / year median in New York

+21% projected growth

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Job Description

Job Title:
Host /
Hostess Location:
Long Island, New York Property:
The Garden City Hotel, Luxury Four-Diamond Hotel Position Overview A landmark of gracious hospitality and first-class service on Long Island, New York, the elegant and historic Garden City Hotel welcomes guests into spacious and luxurious guest rooms and suites, and delights with an array of new dining experiences, including Red Salt Room by David Burke. The Garden City Hotel enjoys a longstanding tradition of hosting many of Long Island's most magnificent weddings and celebrations. From festive engagement parties to gala wedding receptions (and every celebration in between), we deliver flawless service with attention to detail and exceptional dining for a magical day. As the recipient of some of the industry's most coveted bridal awards, we know what it takes to create an event that our guests treasure. We pride ourselves on our meticulous attention to detail and relentless drive towards success. We are looking for Hospitality Professionals to help us reinforce the standards that historically make us one of the best in the business. We currently have a career opportunity available for an experienced Fine Dining Restaurant Host/Hostess. Key Responsibilities include, but are not limited to:
  • Welcome guests to the restaurant
  • Provide accurate wait times and monitor waiting lists
  • Manage reservations
  • Escort customers to assigned dining or bar areas
  • Provide menus and announce Waiter/Waitress's name
  • Greet customers upon their departure
  • Coordinate with wait staff about available seating options
  • Maintain a clean reception area
  • Cater to guests who require extra attention (e.g. children, elderly)
  • Answer incoming calls and address customers' queries
  • Assist wait staff as needed Qualifications
  • Previous work experience as a Host/Hostess or Waiter/Waitress preferred
  • Understanding of restaurant etiquette
  • Familiarity with health and safety regulations
  • Experience in managing reservations, OpenTable experience preferred
  • Demonstrable customer-service skills
  • Excellent communication skills (via phone and in-person)
  • Strong organizational skills with the ability to monitor the entire dining area
  • Availability to work weekends, holidays and late nights
  • Good physical condition to walk and stand during an entire shift
Benefits:
Group Health Insurance Plans (Medical, Dental, Vision) Company Paid Life Insurance Long Term Disability 401k
Retirement Savings Plan Paid Vacation Days and Paid PTO Days Aflac Supplemental Short Term Disability, Accident Advantage and Cancer Care Plans Job Type :
Full-time Pay:
From $18.00 per hour You must provide a resume detailing your work history to be considered.
EOE/M/F/D/V
www.gardencityhotel.com
Job Type:
Full-time Pay:
From $18.00 per hour
Work Location:
In person