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RR
Revel Restaurant
Host/Hostess
Career Insights for Host / Hostess
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Scorecard
Based on New York data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$31,558 / year median in New York
+21% projected growth
Job Description
Overview Join our dynamic team as a Host/Hostess and become the welcoming face of our vibrant restaurant. In this energetic role, you will create a warm and inviting atmosphere for guests, manage reservations seamlessly, and ensure every visitor feels valued from the moment they arrive. Your enthusiasm, excellent communication skills, and organizational prowess will help deliver an exceptional dining experience that keeps guests coming back. This paid position offers an exciting opportunity to develop your hospitality skills while contributing to a lively and friendly environment. Responsibilities Greet guests with enthusiasm and professionalism, providing a positive first impression Manage restaurant reservations using reservation management systems such as Aloha POS or Micros POS Coordinate seating arrangements and monitor table availability to optimize guest flow Answer incoming phone calls with courteous phone etiquette, assist with inquiries, and take reservations accurately Maintain organized waitlists and communicate wait times effectively to guests Support the host team in maintaining cleanliness and organization of the entrance area Assist with guest services by addressing special requests and ensuring guest satisfaction throughout their visit Skills Proven experience as a host/hostess or in a customer service role within a restaurant or food service environment Strong communication skills, both verbal and written, with an emphasis on friendly phone etiquette Knowledge of restaurant reservation management systems such as Aloha POS or Micros POS is highly desirable Ability to handle multiple tasks efficiently while maintaining attention to detail and organization skills Basic math skills for managing seating charts, waitlists, and billing processes Familiarity with POS systems including POS terminals and cash handling procedures Understanding of food safety standards and hospitality best practices to ensure guest well-being and satisfaction Embark on a rewarding journey in hospitality where your positive attitude and organizational talents will shine. We're committed to supporting your growth in a lively environment that values guest relations, teamwork, and exceptional service.
Pay:
From $18.00 per hourBenefits:
Flexible scheduleWork Location:
In personBenefits
- Flexible Work Schedules
- Dental Insurance