About Us Aunt Jake's Handmade Pasta is a growing restaurant concept built around fresh, hand-rolled pasta, a warm dining room, and hands-on pasta classes that regularly sell out. We're expanding, and we're looking for someone to be the voice of the brand, both online and on the phone. The Role This is an in-person, two-part position based in our Huntington restaurant. During your shift you'll be the first point of contact for guests calling at either location, and between calls you'll create and manage social content for both restaurants. You'll be in the building where the pasta is made, which means the content is right in front of you every day. Schedule Tuesday through Saturday, 12:00pm-8:00pm (40 hours/week) On-site at Huntington location; occasional visits to our NYC to capture content Sundays and Mondays off What You'll Do Guest Relations & Phones Answer incoming calls for both restaurants throughout your shift, warmly and efficiently Take and confirm reservations, pasta class bookings, catering inquiries, and large-party requests Answer questions about the menu, allergens, hours, parking, and private events Route issues that need a manager to the right person and follow up so nothing falls through the cracks Return voicemails and respond to booking emails and online inquiries Keep a log of calls, bookings, and common questions so we can improve the guest experience Social Media Plan, shoot, edit, and post daily content for Instagram, TikTok, and Facebook for both locations Capture what makes us special: pasta being made by hand, plated dishes, classes in session, staff, regulars, and the neighborhoods we serve Write captions in the Aunt Jake's voice and keep a two-week content calendar Respond to comments and DMs the same business day Promote pasta classes, specials, events, and seasonal menus; help fill class waitlists Track what performs and report simple weekly numbers (reach, follower growth, class sign-ups from social, DM inquiries) Who You Are 1+ years of experience creating social content for a brand, restaurant, or small business (a personal account with real engagement counts; be ready to show it) Comfortable shooting and editing short-form video on your phone (CapCut, Instagram Reels, TikTok editor, or similar) A clear, friendly phone manner and the patience to handle a busy call volume Organized and reliable; you close the loop on every booking and message Restaurant or hospitality experience is a strong plus Able to commit to the Tuesday-Saturday, 12-8pm schedule, including Friday and Saturday evenings

Bonus:

Canva, basic photography, experience with OpenTable and Toast POS a plus Compensation & Perks $25/hour based on experience Staff meal on shift and free pasta classes

PTO, 401K

Growth path as we open additional locations

Pay:

$20.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Paid time off

Work Location:

In person