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Gristmill Brewery & Restaurant

Restaurant Host/Hostess

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What they do

A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.

$31,558 / year median in New York

+21% projected growth

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Job Description

Junior & Senior High School Students are Encouraged to Apply!!!! Overview Join our dynamic team as a Host/Hostess and become the welcoming face of our vibrant restaurant. In this energetic role, you will create a warm and inviting atmosphere by efficiently managing reservations, greeting guests, and coordinating seating arrangements. Your enthusiasm and organizational skills will ensure every guest feels valued from the moment they arrive, setting the tone for an exceptional dining experience. This paid position offers an exciting opportunity to develop your hospitality skills while contributing to a lively, customer-focused environment. Responsibilities Greet guests warmly upon arrival and manage their seating preferences with professionalism and enthusiasm Handle restaurant reservation management using popular table management systems such as Aloha POS or Micros POS Maintain organized waitlists and communicate wait times clearly via phone or in person Answer incoming phone calls with courteous phone etiquette, providing accurate information about wait times and reservations Coordinate with servers and kitchen staff to ensure smooth guest flow and optimal table utilization Uphold food safety standards by ensuring cleanliness and proper handling of reservation areas Assist in guest relations by addressing questions or concerns promptly and courteously, enhancing overall guest satisfaction Skills Proven experience as a host/hostess or in food service roles with strong customer service skills Familiarity with restaurant reservation management systems like Aloha POS or Micros POS is highly desirable Excellent communication skills, both verbal and written, including professional phone etiquette Strong organizational skills to manage reservations, waitlists, and guest flow efficiently Basic math skills for handling seating calculations and managing tables accurately Knowledge of food safety practices to maintain a clean and safe environment Ability to work in a fast-paced hospitality setting while maintaining a positive attitude Experience with POS systems such as Aloha POS or Micros POS is preferred to facilitate smooth operations Embark on a rewarding journey in hospitality where your energy, organization, and guest relations expertise will shine. We're excited to welcome motivated individuals ready to deliver memorable dining experiences!
Pay:
$16.00 - $18.00 per hour Application Question(s): If you are under 18 years old, what month and year do you turn 18 years old? Are you willing to occasionally dishwash if needed? Are you available for Fri & Sat Lunch shifts (12-3PM) until school starts? If not, which days/times are you not available? What other jobs have you had and where or is this your first job? Are you available for Fri and Sat evening dinner shifts (4-9 PM)? If not, what days/time are you not available? Where do you go to high school now? What year are you in high school (e.g., Junior or Senior)?
Work Location:
In person