As a host at The Shaker & Vine, you are responsible for welcoming customers and ensuring that they are seated and receive attentive service. Duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls. You are the first and last impression a guest has about the Shaker & Vine. In order to succeed in this role we expect you to be comfortable with customer interactions and working in a busy atmosphere. Duties and responsibilities. A Host's duties primarily focus on ensuring the guests have a positive experience as soon as they enter the restaurant. Examples of duties and responsibilities include: Greeting customers as they walk into the restaurant Helping guests with reservations and guiding them to their table Giving guests accurate wait time estimates Providing customers with menus and answering any initial questions they may have Optimizing seating at different tables to ensure even workload for wait staff Answering phones and scheduling reservations with parties Take-out orders. Knowledge of Resy reservation platform a plus!