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FC
Flip Cafe
Host/Hostess
Entry-Level JobVerifiedNo experience needed
Career Insights for Host / Hostess
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Scorecard
Based on Pennsylvania data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$30,009 / year median in Pennsylvania
+4% projected growth
Job Description
Job Overview We are seeking an energetic and welcoming Sunday brunch Host/Hostess to be the first point of contact for our guests, creating a positive and memorable dining experience from the moment they arrive. In this vital role, you will manage restaurant reservations, greet guests with enthusiasm, and coordinate seating arrangements to ensure smooth flow and guest satisfaction. Your friendly demeanor, excellent communication skills, and organizational abilities will help foster a warm hospitality environment that keeps guests coming back. This paid position offers an exciting opportunity to develop your customer service and restaurant management skills in a dynamic setting. Duties Welcome guests promptly and courteously upon arrival, providing a friendly first impression. Coordinate guest seating by maintaining accurate waitlists and communicating wait times clearly via phone or in person. Answer incoming phone calls with professionalism, providing information about wait times and general inquiries while practicing excellent phone etiquette. Assist with maintaining cleanliness and organization of the host stand area to ensure a welcoming environment. Collaborate with servers and kitchen staff to facilitate smooth table turnover and guest flow. Handle guest inquiries or concerns promptly, demonstrating strong communication skills and guest relations expertise. Qualifications Prior experience as a host/hostess or in food service is preferred but not required; enthusiasm for hospitality is essential. Strong customer service skills with the ability to communicate clearly and professionally in person and over the phone. Excellent organizational skills to manage waitlists and seating efficiently. Basic math skills for handling tables management and guest billing processes when needed. Understanding of food safety standards and restaurant operations is a plus. Ability to remain energetic, attentive, and positive during busy service periods. Join our team where your friendly attitude and organizational talent will help create memorable dining experiences! We value all paid positions as integral parts of our vibrant hospitality environment, offering opportunities for growth and skill development in guest services and restaurant management.