Terrain Café is a chef-driven, garden-to-table restaurant that celebrates seasonal ingredients and the art of gathering through thoughtful menus and warm, welcoming spaces rooted in craftsmanship and heartfelt hospitality. As a Host, you are the first and last point of contact for our guests—playing a critical role in shaping their experience. From warm greetings to organized table flow and real-time communication with service teams. This role requires composure, attention to detail, and a natural sense of hospitality. You'll help manage reservations, waitlists, and guest preferences while contributing to a smooth and memorable dining atmosphere.

Role Responsibilities:

Guest Experience Greet and seat guests with warmth, efficiency, and professionalism. Assist with coats, strollers, accessibility, and special seating needs. Accommodate guest requests (e.g., highchairs, dietary restrictions). Follow brand Steps of Service from arrival to farewell. Maintain a calm, polished demeanor—even during peak periods.

Role Qualifications:

1+ year of hosting or customer service experience preferred. Confident communicator and calm under pressure. Familiarity with OpenTable or similar systems. Strong multitasking and organizational skills. Flexible availability preferred- may include mornings, evenings, weekends, and select holidays. Able to lift up to 50 lbs. and remain on your feet for extended periods.

The Perks:

Why Work with Us? Become part of the URBN family (Terrain, Anthropologie, Free People, Urban Outfitters) with opportunities for growth, cross-training, and advancement Join a distinctive garden-to-table restaurant rooted in craftsmanship offering thoughtful seasonal menus Warm, welcoming spaces supported by a collaborative, hospitality-focused team culture Employee perks, discounts & benefits across URBN brands Benefits Eligible full-time employees enjoy access to URBN's competitive benefits package, including: Medical, dental, and vision insurance Paid Time Off (PTO) 401(k) with retirement savings plans ➡ Learn more: urbn.com/work-with-us/benefits

Job Types:

Full-time, Part-time Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance