A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
We're looking for a friendly, organized, and guest-focused Host to join our team at Sakonnet Vineyard. As the first point of contact for our guests, you'll help create a warm and memorable experience while supporting the day-to-day operations of our front-of-house team. This role is perfect for someone who enjoys hospitality, thrives in a fast-paced environment, and loves working with people.
Key Responsibilities:
Welcome and greet guests upon arrival Manage guest seating and reservations Answer incoming phone calls and check voicemail messages Assist guests with questions about the vineyard, wines, and Wine Club Process retail wine and merchandise sales Create and manage reservations through our reservation system Assist servers with food running, clearing tables, and other front-of-house duties as needed Support the front-of-house team with opening, closing, and daily operational tasks Maintain a clean, organized, and welcoming host stand and retail area Deliver exceptional customer service to every guest
What We're Looking For:
Friendly, outgoing, and professional demeanor Excellent communication and customer service skills Strong organizational and multitasking abilities Comfortable using a computer, reservation software, and point-of-sale systems Ability to work efficiently in a fast-paced environment Ability to stand and walk for extended periods Weekend and holiday availability required Previous hospitality or customer service experience is preferred, but not required—we're happy to train the right person. Opportunities to
Grow:
This position is a great opportunity for someone interested in building a career in hospitality, guest services, or events. Team members who demonstrate initiative, reliability, and a strong work ethic may have opportunities to learn additional front-of-house responsibilities and grow into expanded roles as the business evolves.
What We Offer:
Competitive hourly pay Tip share Employee meal discount Employee wine discount A supportive, team-oriented work environment The opportunity to work at one of New England's oldest vineyards in a beautiful setting If you enjoy creating exceptional guest experiences and being part of a hardworking, welcoming team, we'd love to hear from you.
Schedule:
Part-time, seasonal Weekend and holiday availability required Additional weekday shifts may be available based on business needs
Benefits:
Employee discount
Shift:
8 hour shift Day shift/Evening Weekend shifts Holidays as needed
