A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
Part-Time | Nights, Weekends & Holidays Required At Trapped in the Upstate Escape Rooms, our Game Hosts create immersive, memorable experiences for guests by running escape room games, interacting with customers, resetting rooms, and helping maintain a fun, high-energy atmosphere. This position is ideal for someone looking for flexible supplemental income, a second job, or a position that works around school schedules. Important Scheduling Information Please read carefully before applying. Because a large percentage of our bookings are made same-day, staffing needs can change very quickly throughout the day. We often schedule more staff than we may initially need in anticipation of late bookings and walk-ins.
This means:
Start times may occasionally be pushed back later in the day Scheduled shifts may sometimes be shortened or cut if business remains slow Weekly hours will vary depending on season and booking volume Summer, holidays, weekends, and school breaks are typically much busier For this reason, this position works best for individuals who: Need flexible supplemental income Are students Have another part-time job Appreciate schedule flexibility rather than guaranteed hours In return, we are very flexible with: School schedules Other jobs Time-off requests submitted in advance Requirements Must be 18 years or older Must have reliable personal transportation and be able to consistently arrive on time for shifts Availability on nights, weekends, and holidays is required Comfortable speaking to groups and providing customer service Dependable and reliable — customers prepay for reservations, so attendance is extremely important Preferred Qualifications Previous escape room experience strongly preferred Customer service, theater, hospitality, or entertainment experience is a plus Ability to multitask and stay calm in fast-paced situations Job Duties Check in and brief guests before games Monitor games and provide hints when needed Reset rooms quickly and accurately between groups Answer phones and assist with bookings Maintain cleanliness and organization of lobby and game areas Help create a fun, immersive guest experience About Us Trapped in the Upstate is a locally owned family business with locations in Greer and Spartanburg featuring immersive private escape room experiences for all ages.
Pay:
From $14.00 per hour
Benefits:
Employee discount Flexible schedule Application Question(s): Have you ever worked in an escape room before? Approximately how many escape rooms (in person) have you played? A team is getting frustrated because they feel stuck and one player starts complaining that the game "doesn't make sense." How would you handle the situation while still keeping the experience fun? During a busy shift, a lock suddenly stops working in one of the rooms right before a game starts. What would your first few steps be? Imagine you are running multiple games at once and two different teams need help at the same time while the phone is ringing. How would you prioritize what to do first? What type of work environment helps you perform your best: highly structured with the same routine every day, or fast-paced where every day is different? Why? Why do you think you would make a good game host at an escape room? Ability to
