JOB DESCRIPTION

No Job Description for a position can possibly include all duties which may be requested by guest or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position.

DEPARTMENT

Food and Beverage | Kitchen Notes

JOB TITLE

Kitchen Notes Host

REPORTS TO

Kitchen Notes Assistant Manager, Kitchen Notes Manager

JOB PURPOSE

To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Omni Standards.

ESSENTIAL JOB FUNCTIONS

Greet guests when entering the restaurant with a pleasant smile and superior customer service. Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest. Answer phone and record reservations for large parties. Control high volume outside of restaurant. Monitor dining rooms for seating availability, service, safety and well-being of guests. Assist servers when needed. Thank every guest upon departure, invite them to return, and wish them a fond farewell.

QUALIFICATIONS

Minimum 1-year experience as host in similar dining atmosphere. Open Table knowledge preferred. Must be able to work a variety of shifts, including weekends and holidays. Maintain a professional business appearance, attitude, and performance.

ENVIRONMENT & POSITION ANALYSIS

Move, bend, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Stand or walk for an extended period or for an entire work shift.

TOOLS & EQUIPMENT

Open Table Computer System, Menus, Telephones, Micros terminals Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster . Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com .