!!!!!!!!!!! We are seeking an energetic and welcoming Host/Hostess to be the first point of contact for our guests, creating a positive and memorable dining experience from the moment they arrive. In this vital role, you will manage restaurant reservations, greet guests with warmth, and coordinate seating arrangements efficiently to ensure smooth flow and guest satisfaction. Your friendly demeanor and organizational skills will help foster a hospitable environment that encourages repeat visits and guest loyalty. This paid position offers an exciting opportunity to showcase your hospitality talents while working in a dynamic team setting. Duties Welcome guests promptly with a friendly attitude, ensuring they feel valued from the moment they arrive Manage restaurant reservation systems and walk-in guest seating to optimize table utilization Answer phone calls professionally, providing information about wait times, reservations, and general inquiries Coordinate with servers and kitchen staff to ensure timely seating and smooth service flow Maintain cleanliness and organization of the host/hostess station and waiting area Assist with guest inquiries, special requests, and seating arrangements to enhance overall guest experiences Use restaurant table management systems such as Aloha POS or Micros POS to track reservations and seating status Skills Proven experience as a host/hostess or in a customer service role within food service or hospitality environments Strong communication skills with excellent phone etiquette and interpersonal abilities Knowledge of restaurant reservation management software and POS systems like Aloha POS or Micros POS Ability to handle multiple tasks efficiently while maintaining a positive attitude under pressure Basic math skills for managing reservations, waitlists, and billing procedures when necessary Familiarity with food safety standards and proper guest relations practices Organizational skills to manage seating charts, reservation schedules, and guest flow seamlessly Join our team as a Host/Hostess if you're passionate about delivering exceptional guest services in a lively environment! Bring your enthusiasm, communication prowess, and organizational talents to create memorable dining experiences that keep guests coming back.
Pay:
$10.00 - $15.00 per hour Expected hours: 8.0 - 10.0 per week