VIP Desk The Double Shoe Mens Club Bacliff, TX Job Details Part-time | Full-time $400 - $2,000 a week 17 hours ago Benefits Employee discount Flexible schedule Qualifications Service scheduling Basic math Host/hostess experience Records management Attention to detail Organizational skills Hospitality online booking platforms Full Job Description Overview

MUST BE 21 OR OLDER TO APPLY

Join our dynamic team as a VIP Desk Associate, where your exceptional customer service skills and hospitality expertise will elevate the guest experience to new heights. In this role, you will serve as the primary point of contact for our VIP guests, managing reservations, providing personalized assistance, and ensuring seamless communication between guests and our restaurant operations. Your energetic approach and attention to detail will help create memorable moments for our distinguished visitors while maintaining the highest standards of professionalism and hospitality. Duties Manage restaurant reservation systems with efficiency using platforms such as Aloha POS or Micros POS to ensure accurate booking and guest seating arrangements. Greet VIP guests warmly upon arrival, providing personalized guest services that reflect our commitment to excellence. Handle incoming phone calls with professionalism, demonstrating proper phone etiquette and clear communication skills to address guest inquiries and reservations promptly. Coordinate with restaurant staff to optimize table management, ensuring timely seating and smooth flow during busy periods. Maintain organized records of reservations, guest preferences, and special requests to enhance future service experiences. Assist with guest relations by addressing concerns proactively and ensuring every VIP guest feels valued and appreciated throughout their visit. Uphold food safety standards and hygiene protocols while managing guest interactions in a fast-paced hospitality environment. Experience Previous experience in a host/hostess role or food service environment is highly preferred, demonstrating familiarity with restaurant operations and guest engagement. Strong background in restaurant reservation management systems such as Aloha POS or Micros POS is essential for efficient scheduling and table allocation. Proven customer service skills with the ability to communicate effectively across diverse audiences, including VIP clientele. Experience in handling phone communication professionally, demonstrating excellent phone etiquette and organizational skills. Knowledge of food safety practices and hospitality standards to ensure a safe and welcoming environment for all guests. Ability to multitask efficiently in a fast-paced setting while maintaining attention to detail and delivering exceptional guest experiences. Basic math skills for handling reservations, billing inquiries, or other related tasks confidently. Join us as a VIP Desk Associate where your enthusiasm for hospitality combined with your organizational prowess will make a lasting impression on our most valued guests!

Pay:

$400.00 - $2,000.00 per week

Benefits:

Employee discount Flexible schedule

Work Location:

In person