Customer Relations Host/Hostess Casa de Castillo Restaurant Waco, TX Job Details Part-time | Full-time From $10 an hour 1 day ago Benefits Flexible schedule Qualifications Collaboration Attention to detail Customer relationship management Appointment scheduling Client interaction via phone calls Full Job Description Job Summary We are seeking a friendly and organized Host/Cashier to join our team in providing exceptional service to our guests. In this role, you will be the first point of contact for customers, ensuring a warm welcome and smooth dining experience. Your responsibilities will include managing guest seating, processing transactions, and maintaining a positive atmosphere in our restaurant. Duties Greet guests promptly and warmly as they arrive at the restaurant. Manage the seating chart to optimize table turnover while ensuring guest satisfaction. Take reservations and answer phone inquiries with professionalism and courtesy. Process customer orders accurately using POS point-of-sale systems. Handle cash and credit transactions efficiently while maintaining accurate records. Assist in maintaining cleanliness and organization of the front-of-house area. Address guest inquiries and concerns with a focus on providing excellent customer service. Collaborate with kitchen staff and servers to ensure timely service delivery. Experience Previous experience in food service, restaurant, or hospitality environments is helpful but will also receive training Strong communication skills with an emphasis on customer service excellence. Familiarity with phone etiquette and handling guest relations effectively. Experience with POS point-of-sale systems is a plus but not required. Ability to work in a fast-paced environment while maintaining attention to detail. Join us as we create memorable dining experiences for our guests!

Job Types:

Full-time, Part-time Pay:

From $10.00 per hour

Benefits:

Flexible schedule

Work Location:

In person