Jr. Event Host and Venue Tour Specialist Twenty & Creek Sandy, UT Job Details Part-time $17 - $18 an hour 5 hours ago Benefits Opportunities for advancement Qualifications Customer communication Sales Customer service Moving Presentation skills Attention to detail Organizational skills Manual handling Time management Full Job Description The Jr. Event Host and Venue Tour Specialist is a part-time position responsible for helping oversee Twenty & Creek during events while also conducting tours for prospective as well as booked clients. This role is ideal for someone who is highly personable, energetic, detail-oriented, and confident interacting with clients. The Jr. Event Host and Venue Tour Specialist must be able to transition seamlessly between the fast-paced demands of an event and the elevated, highly personalized experience expected during a venue tour. Venue tours are held every Tuesday evening and require a strong focus on customer experience, sales, communication, and multitasking. Tours may include prospective clients considering Twenty & Creek for their event as well as booked clients visiting the venue for a walkthrough or planning meeting. Jr. Event Host Duties & Responsibilities Event Hosting Oversee the venue during events and ensure the property is maintained to Twenty & Creek standards. Ensure client requests and event needs are completed in a timely and professional manner. Refresh and maintain the venue throughout the event. Work closely with vendors, event planners, clients, and Twenty & Creek staff to ensure a seamless event experience. Serve as an expert regarding the building's amenities, technology, AV systems, and capabilities. Troubleshoot issues and effectively solve problems with minimal impact to clients, vendors, and planners. Create a warm, welcoming, and elevated environment for clients and guests. Maintain a sharp focus while working in fast-paced events with many moving pieces. Venue Tours & Client Experience Host venue tours every Tuesday evening for prospective and booked clients. Provide a warm, polished, and highly personalized experience from the moment clients arrive. Confidently walk clients through the venue, highlighting the property's amenities, features, capabilities, and overall experience. Learn and effectively communicate Twenty & Creek's offerings, policies, processes, and event capabilities. Build genuine rapport with prospective clients and create a memorable experience that reflects the Twenty & Creek brand. Identify client needs, answer questions, and confidently communicate the value of hosting an event at Twenty & Creek. Approach tours with a sales-minded perspective while maintaining an authentic, hospitality-focused experience. Recognize opportunities to answer questions, overcome concerns, and help prospective clients feel confident in their decision-making process. Manage multiple conversations, questions, and client needs while continuing to provide an organized and elevated tour experience. Follow up with the appropriate Twenty & Creek team members regarding questions, client feedback, or potential sales opportunities. Conduct walkthroughs with booked clients and assist them with understanding the venue, layout options, amenities, and event logistics. Represent Twenty & Creek professionally and consistently during every client interaction. Jr. Event Host and Venue Tour Specialist Skills High energy, outgoing, and naturally personable Strong customer service and sales skills Confident and engaging verbal communicator Must be detail-oriented and able to successfully work in a fast-paced environment Exceptional ability to multitask and prioritize competing needs Must be dependable and consistently represent Twenty & Creek in a professional manner Mindset of a continual learner who accepts and implements feedback well Strong communication skills, particularly when working with clients, guests, vendors, and planners Ability to learn and confidently communicate venue information, technology, and AV systems Ability to work effectively as part of a team Strong time-management and organizational skills Comfortable speaking to and presenting information to groups of prospective clients Physical Requirements & Availability Willingness to work weekends, evenings, holidays, and extended hours as needed for events. Availability every Tuesday evening for venue tours is required. Ability to lift up to 50 pounds. Ability to stand for extended periods and perform physical tasks including bending, stretching, squatting, walking up and down stairs, kneeling, and moving tables, chairs, and other event equipment. Salary $18/hour This is a part-time, needs-based position with hours varying based on event and venue tour schedules. Why Work for Us? Twenty & Creek is Utah's premier event venue, hosting luxury weddings, celebrations, and events for high-end clients across Utah and the surrounding states. We believe in the magic of celebrating and have positioned ourselves to be the perfect backdrop for any party, big or small. We're looking for team members who are passionate about hospitality and helping curate world-class experiences that create a lifetime of memories. Competitive pay and opportunities for advancement.
Pay:
$17.00 - $18.00 per hour Expected hours: 4.0 - 15.0 per week