Job Overview We are seeking an energetic and friendly Host/To Go team member to create a welcoming atmosphere for our guests and ensure smooth, efficient takeout service. In this role, you will be the first point of contact for guests arriving in person or calling in for orders, providing exceptional customer service and managing reservations and to-go orders with precision. Your enthusiasm and organizational skills will help foster a positive dining experience, whether guests are dining in or taking their meals to go. This position offers an exciting opportunity to be a vital part of our hospitality team, delivering memorable guest interactions every day. Responsibilities Greet guests warmly upon arrival, ensuring they feel welcomed and valued. Manage restaurant reservation systems and coordinate seating arrangements efficiently. Handle phone communications professionally, taking to-go orders with accuracy and clarity while practicing excellent phone etiquette. Use restaurant table management systems and POS (Point of Sale) systems such as Aloha POS or Micros POS to process orders, reservations, and payments smoothly. Organize and maintain the cleanliness and organization of the host stand, waiting area, and takeout station. Assist guests with questions about menu items, wait times, or order status, providing clear and friendly communication. Support food safety standards by following proper procedures when handling takeout containers and guest information. Collaborate with kitchen staff and servers to ensure timely order delivery and guest satisfaction. Maintain organizational skills to manage multiple tables or takeout orders simultaneously while prioritizing guest needs. Experience Previous experience as a host/hostess or in a food service environment is preferred but not required; we value enthusiasm and a customer-first attitude. Familiarity with restaurant reservation management software and POS systems such as Aloha POS or Micros POS is advantageous. Strong communication skills, including phone etiquette and guest relations, are essential for success in this role. Basic math skills are necessary for processing payments accurately and managing reservations efficiently. Experience in hospitality or guest services will help you excel in creating positive guest experiences. Knowledge of food safety practices ensures compliance with health standards during food handling and service. Join our team to bring energy, organization, and exceptional service to every guest interaction!

Pay:

$12.00 - $15.00 per hour Expected hours: 40.0 per week

Benefits:

Flexible schedule

Work Location:

In person