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PR
Pullmans Restaurant
Restaurant Host/Hostess
Entry-Level JobVerifiedNo experience needed
Career Insights for Host / Hostess
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Based on Wisconsin data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$27,579 / year median in Wisconsin
+4% projected growth
Job Description
Job Overview We are seeking an energetic and welcoming Restaurant Host/Hostess to be the first point of contact for our guests. In this dynamic role, you will create a warm and inviting atmosphere by managing reservations, greeting guests, and coordinating seating arrangements. Your enthusiasm and organizational skills will ensure a smooth flow of service, enhancing the overall guest experience. This paid position offers an exciting opportunity to be part of a vibrant hospitality team dedicated to delivering exceptional guest services. Wage will depend on experience. Duties Greet guests warmly upon arrival, providing friendly and professional customer service Manage restaurant reservations using reservation management system Coordinate seating arrangements efficiently to optimize table turnover and guest satisfaction Answer incoming phone calls with proper phone etiquette, assisting with reservations and inquiries Maintain accurate records of reservations, wait times, and guest preferences Support the restaurant team by managing guest flow and communicating wait times effectively Uphold food safety standards and ensure a clean, organized host/hostess station at all times Skills Proven experience as a host/hostess or in food service environments with strong guest relations skills preferred Excellent communication skills, both verbal and written, with professional phone etiquette Strong organizational skills to handle reservations, waitlists, and guest requests efficiently Ability to perform basic math for managing reservations and seating calculations Demonstrated hospitality mindset with a focus on providing outstanding customer service and guest satisfaction Understanding of food safety practices and restaurant operations principles Join our team to deliver memorable dining experiences through exceptional guest interactions!