Job Summary:

We are seeking a friendly and outgoing individual to join our team as a Host/Hostess. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a welcoming atmosphere.

Responsibilities:

• Greet guests with a warm and friendly smile upon arrival
• Escort guests to their tables and provide menus
• Manage waitlist and seating arrangements
• Answer phone calls and assist with reservations
• Ensure cleanliness and organization of the host/host station
• Collaborate with servers and kitchen staff to ensure smooth dining experience
• Handle guest inquiries and resolve any issues or complaints
• Maintain knowledge of menu items, specials, and promotions

Qualifications:

• Previous experience in food service or customer service is preferred
• Excellent phone etiquette and communication skills
• Strong hospitality skills with a focus on providing exceptional guest experiences
• Familiarity with Aloha POS or similar restaurant POS systems is a plus
• Ability to multitask and work in a fast-paced environment
• Strong problem-solving skills and ability to handle difficult situations with professionalism
• Must be able to stand for extended periods of time and lift up to 25 pounds At our restaurant, we value our employees and offer competitive pay, flexible scheduling, and opportunities for growth within the company.

If you have a passion for hospitality and enjoy working in a dynamic team environment, we would love to hear from you. Please note that all positions at our restaurant are paid, including internship positions. To apply, please submit your resume highlighting your relevant experience in food service, customer service, and hospitality. We look forward to reviewing your application!

Job Type:

Part-time Pay:

$13.00

• $15.

00 per hour

Benefits:

Employee discount Flexible schedule

Shift:

Evening shift Ability to

Commute:

Pewaukee, WI 53072 (Required) Ability to

Relocate:

Pewaukee, WI 53072: Relocate before starting work (Required)

Work Location:

In person