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Wingate by Wyndham Anchorage Downtown/Ship Creek

Front Desk Agent

Entry-Level JobVerifiedNo experience needed

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Based on Alaska data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$35,652 / year median in Alaska

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Job Description

Front Desk Agent Wingate by Wyndham Anchorage Downtown/Ship Creek - 5.0 Anchorage, AK Job Details Part-time | Full-time From $16 an hour 11 hours ago Benefits Employee discount Qualifications Proactive hotel and accommodations guest assistance Customer support experience within hospitality industry Greeting customers Attention to detail Venue guest services Full Job Description About us Wingate by Wyndham Anchorage Downtown/Ship Creek is a small business in Anchorage, AK. We are professional and agile. We are looking for a Front Desk Agent to join our team. The successful candidate will be responsible for providing excellent customer service to guests, answering phones, taking reservations, and managing the front desk area. The ideal candidate will have excellent communication skills, be highly organized and detail-oriented, and have a strong customer service background. This is an excellent opportunity for someone who is looking to gain experience in the hospitality industry.
Responsibilities:
Greet guests and provide them with information about the hotel. Answer phone calls and respond to inquiries from guests. Handle check-ins and check-outs of guests. Provide assistance to guests with special needs. Maintain a clean and organized front desk area. Process payments from guests. Maintain records of guest transactions. Ensure that all customer service standards are met.
Job Types:
Part-time, Full-time Pay:
From $16.00 per hour
Benefits:
Employee discount
Work Location:
In person