Job Overview:
We are seeking a reliable and flexible Front Desk Agent to join our team at La Quinta by Wyndham. This is a mixed-shift position , meaning the schedule will include a combination of morning, evening, and overnight (night audit) shifts each week. This role is ideal for someone who is adaptable, detail-oriented, and enjoys working in a fast-paced hospitality environment. Schedule Requirements (IMPORTANT): This is a rotating/mixed shift role , which typically includes: 2 Evening Shifts (2:00 PM
- 10:00 PM) 2 Overnight Shifts (10:00 PM
- 6:00 AM) 1 Morning Shift (6:00 AM
- 2:00 PM)
- > Schedule may vary based on business needs.
- > Weekend and holiday availability required.
Key Responsibilities:
Greet and check in/out guests in a friendly and professional manner Handle reservations, phone calls, and guest inquiries Process payments, incidentals, and ensure all charges are accurate Complete nightly audit procedures (for overnight shifts) Maintain a clean and organized front desk and lobby area
Additional Responsibilities During Downtime:
To support overall hotel operations, front desk team members are expected to assist with: Folding laundry and supporting linen operations Light cleaning (lobby, front desk area, guest bathrooms) Assisting with breakfast area upkeep (wiping tables, restocking, cleaning) Organizing marketplace and coffee station
Qualifications:
Previous hotel or customer service experience preferred Strong communication and multitasking skills Comfortable working independently, especially during overnight shifts Reliable, punctual, and team-oriented Must be able to adapt to a rotating schedule
What We're Looking For:
We're looking for someone who: Is proactive and stays productive during slower periods Takes initiative and helps where needed Maintains a positive attitude and strong work ethic
Pay:
$13.00
00 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person