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Staybridge Auburn
Front Desk Clerk
Entry-Level JobVerifiedNo experience needed
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$26,608 / year median in Alabama
Job Description
Front Desk Agent (Full-Time & Part-Time) Staybridge Suites Auburn University Area Do you enjoy helping people, solving problems, and creating great first impressions? We're looking for dependable, friendly individuals to join our Front Desk team. As a Front Desk Agent, you'll be the first and last person our guests interact with during their stay. You'll help guests feel welcome, answer questions, solve problems, and ensure every stay starts and ends on a positive note. Available Shifts 7:00 AM - 3:00 PM 3:00 PM - 11:00 PM Both Full-Time and Part-Time positions are available. Responsibilities Welcome guests with a warm and professional attitude Check guests in and out efficiently Answer phones and assist with reservations Respond to guest questions and resolve concerns Process payments and maintain accurate records Communicate with housekeeping and maintenance to ensure a seamless guest experience Keep the front desk and lobby clean, organized, and welcoming Follow hotel procedures while protecting guest privacy and security What We're Looking For Excellent customer service and communication skills Dependable attendance and punctuality Ability to remain calm and professional in a fast-paced environment Comfortable using computers and learning hotel software Strong attention to detail Ability to work independently while supporting a team Evening, weekend, and holiday availability required Hotel experience is a plus, but we are happy to train the right person What We Offer Flexible Full-Time and Part-Time opportunities Paid training Supportive team environment Opportunities for advancement Employee hotel discounts through IHG The Right Person… Enjoys helping others Takes ownership and solves problems Communicates professionally Notices the little details Shows up ready to work and support the team If you're looking for more than just a job and want to be part of a team that takes pride in making guests feel at home, we'd love to meet you. Apply today and join the Staybridge Suites Auburn team!