Duties:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests, ensuring accuracy of information
• Answer phone calls and respond to inquiries, providing excellent customer service
• Assist guests with any requests or issues during their stay
• Handle reservations and manage room availability
• Process payments and maintain accurate records
• Provide information about hotel amenities, services, and local attractions
• Maintain a clean and organized front desk area

Skills:

• Front desk experience in a hotel or similar setting
• Multilingual skills, able to communicate effectively with diverse guests
• Proficient in operating phone systems and other office equipment
• Knowledge of hotel management software and reservation systems
• Familiarity with night audit procedures is a plus
• Strong customer service skills, with the ability to handle difficult situations professionally
• Excellent phone etiquette and communication skills
• Ability to build positive guest relations and provide exceptional guest services We offer competitive pay and benefits for this position.

If you have the required skills and are interested in joining our team, please apply with your resume.

Pay:

$11.00

• $13.

00 per hour

Experience:

Hotel experience: 1 year (Preferred)

Work Location:

In person