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Holiday Inn Express & Suites Foley
Front Desk Agent
Career Insights for Hotel Desk Clerk
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Based on Alabama data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$26,608 / year median in Alabama
Job Description
We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Inform customers about payment methods and verify their credit card data Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Skills Work experience as a Hotel Front Desk Agent Experience with hotel reservations software Customer service attitude Excellent communication and organizational skills