Job Summary:

We are seeking a dedicated Front Desk Clerk to join our team in the hospitality industry. The ideal candidate will be responsible for providing exceptional customer service and ensuring guest satisfaction during the shifts.

Responsibilities:

• Greet guests in a friendly and professional manner
• Check-in and check-out guests efficiently
• Handle guest inquiries and resolve any issues promptly
• Perform night audit procedures to ensure accuracy of financial transactions
• Operate phone systems and assist with reservations
• Maintain a clean and organized front desk area
• Assist with guest services as needed
• Open Availability for Shifts, mornings, evenings, & nights
• Coordinate with other employees and supervise housekeeping when necessary

Skills:

• Experience in a resort or hotel setting preferred but not a must
• Strong customer service skills with a focus on guest relations
• Knowledge of night audit procedures is a plus
• Proficiency in phone etiquette and handling guest inquiries
• Ability to multitask and work effectively in a fast-paced environment
• Background in hospitality management is advantageous

Desired Skills:

• Experience with HotelKey PMS is a plus This position offers the opportunity to work in a dynamic hospitality environment, providing valuable experience in guest services and front desk operations.

If you are passionate about delivering exceptional service and enjoy working in the hospitality industry, we encourage you to apply for this position.

Pay:

From $11.00 per hour

Benefits:

Employee discount Free parking

Language:

English (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to

Commute:

Conway, AR 72032 (Required)

Work Location:

In person