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Comfort Inn

Hotel Front Desk Clerk -Evening Shift

Entry-Level JobVerifiedNo experience needed

Career Insights for Hotel Desk Clerk

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$31,225 / year median in Arizona

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Job Description

We are looking for a reliable and detail oriented front desk agent with excellent customer service skills. Must be available evenings (3pm-11pm) Responsibilities Interact with guests in a warm and friendly manner. Ascertains their lodging needs. Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our hotel operations. Registers guests and manages the rooming chart. Collects payments by accepting cash or charge payments from customers; and makes change for cash customers. Verifies credit acceptance by reviewing and recording driver's license number; and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Monitors lobby and check-in activity to determine room flow. Responds to guest inquiries and requests in a timely, friendly, and efficient manner. Facilitates communication with guests in person or via phone, email, etc. Acts as the site liaison for the services and sales center. Works collaboratively with any hotel associates and resources. All other duties as assigned. Skills Proven working experience in relevant field Ability to work independently and remain motivated Helpful with customer service orientation Prioritization and time management skills Professionalism along with speed and attention to detail
Job Types:
Part-time, Full-time Pay:
From $17.00 per hour
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance
Experience:
Hotel:
1 year (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance