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CO
Colton Optometric Group
Front Desk Assistant
Career Insights for Hotel Desk Clerk
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Based on California data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$37,178 / year median in California
Job Description
About us We are a professional optometric practive located in Riverside. Our goal is to provide optometry care that addresses the visual needs of a diverse patient population beyond 20/20 vision.
Our work environment includes:
Growth opportunities On-the-job training Flexible working hoursFront Desk Assisstant Duties:
- Greet and welcome patients in a friendly and professional manner
- Check-in and check-out patients, ensuring accurate information and payment processing
- Answer phone calls and respond to patient inquiries promptly and professionally
- Provide exceptional customer service by addressing guest concerns and resolving issues
- Maintain a clean and organized front desk area
Experience:
- Previous experience in helalth care custumer service
- Familiarity with phone systems and EMR software
- Familiarity with vision insurance billing, preferred but not required
- Excellent phone etiquette and communication skills
- Multilingual skills (bilingual) a plus for effective communication with our Spanish speaking patients Please note that this is not a remote position.
Job Types:
Full-time, Part-time Pay:
$17.00- $22.