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Colton Optometric Group

Front Desk Assistant

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Job Description

About us We are a professional optometric practive located in Riverside. Our goal is to provide optometry care that addresses the visual needs of a diverse patient population beyond 20/20 vision.
Our work environment includes:
Growth opportunities On-the-job training Flexible working hours
Front Desk Assisstant Duties:
  • Greet and welcome patients in a friendly and professional manner
  • Check-in and check-out patients, ensuring accurate information and payment processing
  • Answer phone calls and respond to patient inquiries promptly and professionally
  • Provide exceptional customer service by addressing guest concerns and resolving issues
  • Maintain a clean and organized front desk area
Experience:
  • Previous experience in helalth care custumer service
  • Familiarity with phone systems and EMR software
  • Familiarity with vision insurance billing, preferred but not required
  • Excellent phone etiquette and communication skills
  • Multilingual skills (bilingual) a plus for effective communication with our Spanish speaking patients Please note that this is not a remote position.
Candidates must be available to work on-site. If you have the skills and experience required for this position, we would love to hear from you.
Job Types:
Full-time, Part-time Pay:
$17.00
  • $22.
00 per hour
Benefits:
Employee discount Flexible schedule Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Dental Insurance
  • Vision Insurance