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Front Desk Staff
Career Insights for Hotel Desk Clerk
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Scorecard
Based on California data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$37,178 / year median in California
Job Description
Front Desk Staff at Hyatt Place/Hyatt House Sacramento Natomas Front Desk Staff at Hyatt Place/Hyatt House Sacramento Natomas in Elk Grove, California Posted in 1 day ago.
Type:
full-time Front Desk Agent (Full-Time & Part-Time) Hyatt Place / Hyatt House Natomas is looking for reliable Front Desk Agents to join our team. As the first person our guests meet, you will play a key role in making sure they have a great stay from check-in to check-out. We are looking for team members who love interacting with people, stay organized under pressure, and take pride in offering great service.
What You Will Do Everyday:
Welcome guests warmly and assist them with the registration and check-out process. Take, confirm, and change guest reservations while handling payments securely. Talk across departments-like housekeeping and maintenance-to handle guest requests quickly. Listen to guest feedback and solve any issues on the spot to make sure they leave happy.
What We Are Looking For:
1 to 2 years of experience in front desk operations, hospitality, or face-to-face customer service. High school diploma or equivalent. Comfortable learning new computer systems; basic experience with Microsoft Office or hotel software is a plus. A positive attitude and strong communication skills.
Offer:
Medical insurance options and employee perks (detailed during the interview process).A supportive and fast-paced team environment.