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Holiday Inn Express & Suites

Front Desk Agent/ Night Auditor

Entry-Level JobVerifiedNo experience needed

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$37,178 / year median in California

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Job Description

Front Desk Agent/ Night Auditor Holiday Inn Express & Suites Hermosa Beach, CA Job Details Part-time $20
  • $24 an hour 1 hour ago Qualifications Foreign language proficiency Customer support experience within hospitality industry Multilingual Night audit OPERA Full Job Description We are seeking a dedicated Front Desk Agent to join our team.
The ideal candidate will have a passion for hospitality and providing exceptional customer service. This position offers an opportunity to be the first point of contact for our guests and ensure their stay is memorable. Duties
  • Greet guests upon arrival and provide them with information about services and amenities
  • Handle guest check-ins and check-outs efficiently
  • Answer phone calls, emails, and in-person inquiries promptly and professionally
  • Assist guests with inquiries, requests, and resolving any issues they may have during their stay
  • Process payments and maintain accurate records
  • Collaborate with other hotel staff to ensure a seamless guest experience Skills
  • Experience in the hotel or hospitality industry is preferred in and Opera .
  • Proficiency in using phone systems and other office equipment
  • Strong customer service skills with a friendly and professional demeanor
  • Ability to communicate effectively with guests and team members
  • Bilingual or multilingual skills are a plus
  • Knowledge of front desk operations, guest services, and hotel management practices
  • Familiarity with night audit procedures is advantageous Join our team as a Front Desk Agent and be part of creating unforgettable experiences for our guests!
Job Type:
Part-time Pay:
$20.00
  • $24.
00 per hour
Work Location:
In person