Fairfield Inn & Suites is hiring a Front Desk Associate for the Kingsburg, CA location. The Front Desk associate represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration process and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks, and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage, and maintains and supervises access to safe deposit boxes. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property.
WHAT WE OFFER
Medical, Dental, and Vision Benefits (for full time employees) Dependent Care 401(k) With Employer Match Short-term & Long-term Disability EAP program Perks at Work Employee Discount Program Company-wide discount
- over 40 company-affiliated restaurants! Employee Referral Bonus
- refer a friend and get paid! Advancement
- On-the-job skills training to prepare employees for upward mobility opportunities.
Qualifications:
Must have the ability to lift, bend, and standing for extended periods of time. Requires finger dexterity, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds. High school graduate or equivalent. Must have good communication skills, Spanish speaking skills a plus. Must be team oriented and dedicated to providing excellent service and ensuring that the brand's highest standards are met. Each team member is considered a salesperson for the property. Must be able to work any day of the week including weekends and holidays. Any hotel employee may be asked to use their personal vehicle for business purposes at any time. Previous hotel-related experience desired. Prior experience with FOSSE (a property management system used to streamline hotel operations) is preferred." This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. Employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of the employer with or without notice. Denco Family, Inc is an Equal Opportunity/Affirmative Action Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of age, race, sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, genetic information, or any other status protected by federal, state or local law.
Job Type:
Part-time Pay:
From $17.00 per hour
Benefits:
401(k) Employee assistance program Employee discount Health insurance Referral program Vision insurance Application Question(s): Are you able to work weekends and holidays (required)? Are you available to work weekends and holidays?
Experience:
Customer service: 1 year (Required) Communication skills: 1 year (Required) Ability to
Commute:
Kingsburg, CA 93631 (Required)
Work Location:
In person