Guest Service Associate European Wax Center La Cañada Flintridge, CA Job Details Part-time $17.28 - $18.00 an hour 21 hours ago Benefits Employee discount Flexible schedule Qualifications Retail sales transactions Cash drawer handling Cash register operations Retail store experience Venue guest services Full Job Description Overview We are seeking a dedicated and enthusiastic Guest Service Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a pleasant experience. This role requires strong communication skills, a friendly demeanor, and the ability to handle various tasks efficiently in a fast-paced environment. If you have a passion for customer service and enjoy working in a dynamic setting, we want to hear from you! Responsibilities Greet guests warmly upon arrival and provide assistance with check-in and check-out procedures. Manage cash register operations, including cash handling and processing payments accurately. Answer phone inquiries with professionalism, providing information about services, rates, and availability. Upsell additional services and products to enhance the guest experience. Address guest complaints or concerns promptly and effectively, ensuring satisfaction. Maintain cleanliness and organization of the front desk area. • Qualifications Previous experience in customer service or retail sales is preferred. Strong cash handling skills with experience using cash registers. Excellent phone etiquette and communication skills. Ability to upsell products or services effectively. Must be able to work flexible hours, including weekends and holidays as needed. A positive attitude and willingness to learn are essential for success in this role. Join our team as a Guest Service Agent where your contributions will make a difference in creating memorable experiences for our guests!