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Front Desk Agent - Afternoon Shift 2pm to 10pm Full time and Part time available
Job
Hampton by Hilton
Suisun City, CA (In Person)
Full-Time
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Job Description
Front Desk Agent
- Afternoon Shift 2pm to 10pm Full time and Part time available (part of Hilton) 3.6 3.6 out of 5 stars 355 Civic Center Boulevard, Suisun City, CA 94585 From $16.90 an hour
- Part-time, Full-time Hampton by Hilton 10,845 reviews From $16.90 an hour
- Part-time, Full-time Front Desk Agent Full time and Part time available This position is for the hours of 2pm
- 10pm.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests using the hotel's computer system
- Answer phone calls and provide information to guests or transfer calls to the appropriate department
- Assist guests with inquiries, requests, and complaints, ensuring their needs are met promptly and efficiently
- Handle cash and credit card transactions accurately and securely
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure a smooth guest experience
- Provide excellent customer service and create a positive impression of the hotel
Qualifications:
- Previous experience in customer service or hospitality is preferred but not required
- Excellent communication skills, both verbal and written
- Proficient in using phone systems and computer software
- Strong problem-solving skills and ability to handle difficult situations with patience and professionalism
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with a focus on accuracy
- Flexibility to work shifts, including evenings, weekends, and holidays We offer competitive pay rates for our employees.