A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
Hilton Garden Inn (OTO Development) is pleased to announce a wonderful opportunity for a Front Desk Associate. What will you be doing most days? Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay Work proficiently on the hotel's electronic reservation system, as well as, other computer programs to ensure a seamless workflow Handle all financial matters - including credit card and cash transactions - securely, accurately, and with the utmost integrity Anticipate guests' needs and go out of your way to maximize the guest experience Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests What are the requirements for this position? You love working with people and will go above and beyond for each guests' needs You work well with others and enjoying working and being part of a team You have excellent oral, written, and interpersonal communication skills You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests Physical Requirements for this Position This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time. Travel Requirements This position would require little to no travel outside the property and surrounding area. About OTO OTO Development (OTO) is a one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S.
with brand partners:
Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!
Position:
Front Desk Associate Department:
Property Hourly Position Reports to:
General Manager Position Information Company:
OTO Development Position:
Front Desk Associate Status:
Full Time Shift:
First (Day), Second (Afternoon)
Location:
767 N Mathilda Avenue, Sunnyvale, US, CA, 94085 About Hilton Garden Inn Sunnyvale Our 238-room Hilton Garden Inn Sunnyvale is located within minutes of major global technology companies such as Juniper Networks, LinkedIn, Google, Microsoft, Yahoo, Apple, HP, NetApp, Synopsis, Lockheed Martin, and Northrup Grumman. In addition to the great depth and variety of the existing office environment, eight million sq. ft. of new office development is proposed or under construction within two miles of the site. The hotel will have over 3,000 sq. ft. of contiguous event space and a high-quality restaurant and bar.
Job Type:
Full-time Pay:
$21.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance
