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Colorado Chautauqua Association

Guest Service Agent

Career Insights for Hotel Desk Clerk

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$30,480 / year median in Colorado

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Job Description

Guest Service Agent Colorado Chautauqua Association - 3.5 Boulder, CO Job Details Full-time $18.75 - $19.00 an hour 22 hours ago Qualifications Customer communication In-person customer service Productivity software Full Job Description Guest Service Agent Colorado Chautauqua is looking for a passionate, energetic person, committed to providing the best guest experience possible. Our guest service agents are full-time, benefited, non-exempt employees, with responsibilities that include assisting visitors, registering guests, managing reservations, and providing detailed information about cottages/units, rates and amenities. Shifts may vary (6:30am or 10:00am start time) and will include a mix of weekdays and weekends. Necessary Skills and Experience 1 plus years' experience in a customer focused role, preferably in a hotel setting. Proficient computer skills, including Microsoft Office, reservation management system Strong interpersonal and communications skills to be able to communicate effectively with diverse groups of people Excellent organizational and time management; able to multitask in a sometimes-stressful environment Attentive, friendly, and courteous Applications will be accepted until September 25, 2026. At Colorado Chautauqua Association (CCA), we celebrate difference and welcome its benefits. We are proud to be an equal opportunity workplace, and do not discriminate on the basis of age 40 and over, race, color, ancestry, national origin, sex, sexual orientation, gender identity, gender expression, religion, creed, disability, military status, genetic information, marital status, or any other status protected by law.