Front Desk Clerk

Job Summary:

We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.

Duties:

• Greet guests with a warm and welcoming demeanor
• Check-in and check-out guests efficiently and accurately
• Provide information about hotel amenities, local attractions, and dining options
• Handle guest inquiries, requests, and complaints promptly and professionally
• Assist with reservations and room assignments
• Maintain accurate records of guest accounts and transactions
• Process payments and handle cash transactions
• Collaborate with housekeeping and maintenance staff to ensure guest satisfaction
• Perform night audit duties as needed

Experience:

• Previous experience in a hotel or hospitality setting is preferred
• Strong customer service skills with the ability to handle difficult situations calmly and effectively
• Excellent verbal and written communication skills
• proficiency is a plus
• Familiarity with hotel management software is an advantage
• Ability to multitask and prioritize tasks in a fast-paced environment
• Strong attention to detail and problem-solving abilities We offer competitive pay and benefits packages for our employees. Join our team and be part of creating memorable experiences for our guests.
• All applicants need to have a back bone, be assertive, stand by what they say and truthful, honesty is a must.

Cannot be easily intimidated, must uphold professional look and attitude, If have prior experience that is a plus but not necessary 7 top standards are a must education and experience can be worked with. Contact Felix and Hope only. Please leave your phone number or email in application to assure we get the information.

Pay:

$16.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply Ability to

Relocate:

Brighton, CO 80601: Relocate before starting work (Required)

Work Location:

In person