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La Quinta Inns & Suites
Front Desk Agent
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Job Description
## Job Summary We are seeking a dedicated Front Desk Agent to join our team in the hospitality industry. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a memorable experience for all visitors. ## Duties
- Greet guests upon arrival and provide them with information about services and amenities
- Assist guests with check-in and check-out procedures efficiently
- Handle guest inquiries, requests, and complaints promptly and professionally
- Process reservations and cancellations accurately
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction ## Requirements
- Strong customer service and communication skills
- Ability to work flexible hours, including nights and weekends
- Proficiency in multilingual communication is a plus
- Knowledge of front desk operations and hotel management systems is advantageous ## Preferred
- Previous experience in a hotel or hospitality setting
- Synxis experience
Pay:
$16.00- $18.