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Baymont by Wyndham Golden/Red Rocks

Hotel Front Desk Agent

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Job Description

Hotel Front Desk Agent Baymont by Wyndham Golden/Red Rocks Lakewood, CO Job Details Part-time | Full-time From $16 an hour 2 hours ago Benefits Employee discount Flexible schedule Qualifications CRM software Customer service Greeting customers Front desk Retail math Full Job Description Job Summary We seek a friendly, self-motivated, organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our customers, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, good math abilities, and a passion for assisting customers in a Hotel environment. Duties Greet and assist customers as they enter the facility, ensuring a positive first impression. Manage the front desk operations, including answering phone calls, responding to inquiries, and directing customers to appropriate departments. Process transactions accurately using cash registers and
CRM & POS
systems, handling cash and credit card payments efficiently. Maintain an organized front desk area, including stocking supplies and keeping promotional materials up to date. Collaborate with team members to ensure smooth daily operations and excellent customer service. Assist with inventory management by tracking stock levels and reporting shortages when necessary. Qualifications Previous experience in a customer service role. Strong communication skills with the ability to effectively interact with diverse customers. Basic math skills for handling transactions and managing cash registers. Experience with sales techniques and retail sales is a plus. Familiarity with
CRM & POS
systems is advantageous but not required; training will be provided. Ability to multitask in a fast-paced environment while maintaining attention to detail. A positive attitude and willingness to learn are essential for success in this role. Join our team as a Front Desk Receptionist where you can make a difference in our customers' experiences while growing your skills in a supportive environment!
Job Types:
Full-time, Part-time Pay:
From $16.00 per hour
Benefits:
Employee discount Flexible schedule Ability to
Commute:
Lakewood, CO 80401 (Required) Ability to
Relocate:
Lakewood, CO 80401: Relocate before starting work (Required)
Work Location:
In person