Hotel Front Desk Agent Holiday Inn Express Hotel & Suites - 3.3 Littleton, CO Job Details Full-time From $18 an hour 1 day ago Benefits Paid time off Employee discount Qualifications Computer operation Interpersonal skills Phone communication Client rapport building Greeting customers Event planning Full Job Description Manage online, phone and in-person room reservations Welcome guests, check them in, distribute room keys and explain the hotel's amenities Take payment from customers Respond to guests' issues and complaints in a friendly, timely manner Explain local amenities and attractions to guests Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs Assist customers with the planning of special events such as weddings and business conferences Arrange specialized services for VIP customers Ongoing Brand Standards training Must have great communications skills At least two years of customer service experience Excellent verbal communication skills Availability to work shifts, including evenings, weekends and holidays Familiarity with basic computer skills Ability to solve client issues in a friendly and timely fashionFriendly and welcoming demeanor

Pay:

From $18.00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person