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Residence Inn Avon

Guest Service Agent

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Job Description

Pay:
$18.00 - $19.00 per hour Job description: Job Summary We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing front desk operations. This role requires strong communication skills, proficiency in office management, and the ability to handle multiple tasks efficiently. This is a part time position requiring weekends. Responsibilities Greet and welcome guests as they arrive, ensuring a positive first impression. Manage phone systems effectively, answering calls promptly and directing them to the appropriate personnel. Maintain an organized filing system for client records and office documents. Utilize Google Workspace for scheduling appointments, managing calendars, and handling correspondence. Provide information about services offered and assist clients with inquiries. Ensure the front desk area is tidy and well-maintained at all times. Handle administrative tasks such as data entry, typing reports, and maintaining office supplies. Demonstrate excellent phone etiquette while interacting with clients over the phone. Collaborate with other office staff to ensure smooth operations. Requirements Previous experience as a dental receptionist, medical receptionist, or in a similar clerical role is preferred. Proficiency in using phone systems and Google Workspace applications. Strong organizational skills with attention to detail in office management tasks. Excellent verbal and written communication skills. Ability to multitask and work efficiently in a fast-paced environment. A friendly demeanor with a customer-oriented approach. High school diploma or equivalent; additional certification in office management is a plus. Join our team as a Front Desk Agent where you can contribute to creating an inviting atmosphere for our clients while enhancing your professional skills in a supportive environment.
Job Type:
Full time looking for someone with a flexible scheudle can work soem AM 7-3p some PM 3-11p and must be able to work weekends.
Benefits:
Employee discount Paid time off
Schedule:
8 hour shift
Work Location:
In person
Pay:
$18.00 - $19.00 per hour
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Discounts/Reimbursements