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DoubleTree by Hilton Bristol

Front Desk Agent

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$34,816 / year median in Connecticut

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Job Description

Front Desk Agent DoubleTree by Hilton Bristol - 3.6 Bristol, CT Job Details Part-time From $16.35 an hour 3 hours ago Benefits Health insurance Employee discount Qualifications Hotel and accommodations payment processing Proactive hotel and accommodations guest assistance Greeting customers Venue guest services Full Job Description The DoubleTree by Hilton in Bristol is currently seeking a qualified Front Desk Agent to join our award winning team. We are seeking highly energetic and professional people who are looking for a career in hospitality with the potential to grow. We offer health benefits for full time employees.
DUTIES AND RESPONSIBILITIES
Greet guests and patrons as they arrive Ask if guests have a prior booking Manage the registration process Ask for identification and ensure that the provided credentials are accurate Handle guest check-ins and check-outs appropriately Posts room charges and taxes to guest accounts. Processes guest charges voucher and credit card vouchers. Transfer charges and deposits to master accounts. Verifies all account postings and balances. Monitors the current status of coupon, discount, and other promotional programs. Tracks room revenues, occupancy percentages, and other front office statistics. Understand and knows how to perform check-in and check-out procedures. Must be able to stand for an eight-hour shift Must have flexible availability and be able to work weekends and holidays. Apply with your resume or in person at the front desk.
Job Type:
Part-time Pay:
From $16.35 per hour
Benefits:
Employee discount
Work Location:
In person