Front Desk Agent

• FULL TIME

• Flexible for weekends The JHouse Greenwich Riverside, CT Job Details Full-time $21
• $23 an hour 1 day ago Qualifications Night audit Writing skills Greeting customers Patience Venue guest services Full Job Description The Front Desk Agent position is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel.

They provide a welcoming attitude and are proficient in all service requests.

Duties and Functions:

• Establish and maintain attentive, friendly, courteous, and efficient hospitality at the Front Desk.
• Check all guests into and out of the hotel in a friendly and efficient manner.
• Confirm credit and payment method at check in.
• Confirm full payment at check out.
• Log all requests and confirm completion.
• Review rooms inventory and house count for availability and rates.
• Book reservations for day of arrival or future stays.
• Run daily arrival report and mark registration cards for special requests.
• Maintain a clean and organized work area at all times.
• Develop a thorough knowledge of the front desk system for all guest services.
• Perform other duties as requested by management.
• Cover night audit shift when necessary

Skills & Experience:

• Previous hotel experience preferred, but not necessary.
• Ability to work mornings, nights, weekends and holidays as needed, based on business needs.
• Must be able to convey information and ideas clearly, both orally, and in writing.
• Must be able to work well in high pressure situations.
• Must maintain composure and objectivity under pressure.

Job Type:

FULL-TIME

Work Remotely No Job Type:

Full-time Pay:

$21.00

• $23.

00 per hour

Work Location:

In person