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CI
Comfort Inn & Suites St. Pete Clearwater International Airport
Front Desk Agent
Entry-Level JobVerifiedNo experience needed
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Based on Florida data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,454 / year median in Florida
Job Description
Front Desk Agent Comfort Inn & Suites St. Pete Clearwater International Airport Clearwater, FL Job Details Part-time From $15.25 an hour 1 day ago Benefits Paid time off Employee discount Flexible schedule Qualifications Teamwork Client services experience within hospitality industry Night audit Cleaning Multi-line phone systems Full Job Description Job Overview Join our dynamic team as a Front Desk Agent, where your enthusiasm and hospitality expertise will create memorable experiences for our guests. In this lively role, you'll be the first point of contact, delivering exceptional guest services and ensuring smooth operations at the front desk. Your energetic approach will foster a welcoming atmosphere, making every guest feel valued and cared for from check-in to check-out. This position offers an exciting opportunity to develop your hospitality management skills while working in a vibrant resort environment. Responsibilities Greet guests warmly with a friendly, energetic demeanor, providing outstanding customer service from arrival to departure Manage multi-line phone systems with professionalism, demonstrating excellent phone etiquette and clear communication Handle guest inquiries, reservations, and check-ins efficiently, ensuring accuracy and guest satisfaction Assist with guest relations by addressing concerns promptly and courteously, fostering positive experiences Support night audit procedures when scheduled, ensuring accurate financial and operational records are maintained Collaborate with team members to uphold high standards of hospitality management and hotel operations Maintain a clean, organized front desk area and ensure all guest information is handled securely and confidentially Skills Excellent customer service skills with a friendly, approachable attitude and strong interpersonal abilities Familiarity with front desk operations, including multi-line phone systems and reservation software Knowledge of hotel experience best practices, including guest relations and hospitality standards Strong communication skills paired with professional phone etiquette and a positive attitude toward teamwork This Front Desk Agent position is perfect for motivated individuals eager to grow their hospitality career while delivering exceptional guest experiences. Join us in creating a welcoming environment where every guest feels at home!