Front Desk Agent Crowne Plaza Hotel - 3.7 Fort Lauderdale, FL Job Details Full-time $16 an hour 1 day ago Benefits Dental insurance 401(k) Paid time off Parental leave Employee discount Flexible schedule Qualifications Computer operation Computer literacy Filing Receptionist experience within education industry Administrative experience Organizational skills Full Job Description Job Summary We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and lively workplace atmosphere. Responsibilities Greet visitors, clients, and vendors with professionalism and enthusiasm, ensuring a positive first impression. Handle multi-line phone systems efficiently, directing calls accurately and courteously while maintaining excellent phone etiquette. Manage front desk operations including scheduling appointments, maintaining calendars, and coordinating meetings. Perform data entry tasks using productivity software such as Microsoft Office applications, spreadsheets, and Word processing tools. Maintain organized filing systems, process incoming and outgoing correspondence, and ensure all documentation is accurate through proofreading and data verification. Support office management duties by overseeing supply inventory, managing office equipment, and assisting with clerical tasks as needed. Provide exceptional customer support by addressing inquiries promptly, assisting with client communication, and ensuring a welcoming environment. Qualifications Proven experience in office administration or front desk roles with strong organizational skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry processes. Excellent computer literacy with the ability to adapt to various productivity software and technical tools such as QuickBooks or similar accounting programs. Strong communication skills both in person and over the phone; bilingual abilities are a plus. Demonstrated ability to multitask efficiently while maintaining attention to detail in a fast-paced environment. Previous experience with office management tasks like calendar management, filing systems, and clerical support is highly desirable. Ability to handle phone communication professionally using proper phone etiquette and maintain confidentiality when necessary. Opera PMS knowledge a plus. Join our team as a Front Desk Agent where your proactive attitude and organizational prowess will make a meaningful impact! We value energetic individuals who thrive on delivering excellent customer service while supporting our office's daily operations in a vibrant work environment.

Pay:

$16.00 per hour Expected hours: No less than 40.0 per week

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Paid time off Parental leave

Work Location:

In person