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Holiday Inn Express and Suites

Front Desk Agents Must be able to work any shift

Career Insights for Hotel Desk Clerk

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$28,454 / year median in Florida

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Job Description

About us Holiday Inn Express and Suites is a small business in Fort Myers Beach, FL. We are social, supportive and inclusive.
Our work environment includes:
Growth opportunities Company perks Safe work environment Relaxed atmosphere We are seeking Experienced Front Desk Agents to help customers and handle the daily operations of our hotel. The ideal candidate will be committed to providing excellent customer service and will ideally have a background in hospitality services supplemented by previous experience in guest relations. Ideal candidates are hardworking, reliable, and detail-oriented. Apply here or at hotel daily.
Responsibilities:
Supervise and keep up the lobby and greeting areas of the hotel. Smile, take care and be friendly Answer questions from guests and provide information about hotel, local attractions, health, and safety. Provide local event, entertainment, and restaurant information. Resolve problems for guests regarding billing issues and room problems. Communicate with other employees about the status and needs of guests. Serve as the customer service representative for the front desk staff.
Job Types:
Full-time, Part-time Pay:
From $16.00 per hour
Benefits:
Employee discount Flexible schedule Paid time off Professional development assistance
Experience:
Hotel experience: 1 year (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Flexible Work Schedules
  • Dental Insurance