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Front Desk Agent

Job

Caribbean Resorts by the Ocean

Hollywood, FL (In Person)

Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/12/2026

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Job Description

Our hotel is looking for an Office Manager / Receptionist who is service-oriented and focused on providing an excellent guest experience.
Responsibilities:
  • Welcoming and assisting hotel guests
  • Handling guest check-in and check-out procedures
  • Answering and directing incoming phone calls
  • Consulting guests on hotel services and facilities
  • Managing bookings (entering data, monitoring arrivals)
  • Maintaining documentation and reports
  • Coordinating with internal hotel departments (housekeeping, security, management)
  • Ensuring a high level of customer service and compliance with hotel standards
Requirements:
  • Previous experience in a similar position is 3 or more years.
  • Excellent verbal and written communication skills
  • Friendly, customer-oriented, and stress-resistant personality
  • Ability to work in a multitasking environment
  • Confident PC and office software skills
  • Knowledge of Spanish is an advantage
  • Neat appearance and willingness to follow the dress code
We Offer:
  • Official employment
  • Shift-based work schedule
  • Stable salary
  • Friendly team and comfortable working environment
  • Opportunities for professional growth in the hospitality industry
  • Salary will be discussed during the interview.
Work Location:
In person