Hotel Front Desk Clerk Super 8 by Wyndham North palm Beach North Palm Beach, FL Job Details Full-time $15

• $16 an hour 9 hours ago Benefits Employee discount Qualifications Hotel and accommodations payment processing Customer support experience within hospitality industry Greeting customers Organizational skills Receptionist experience within hospitality industry Hotel experience Full Job Description Front Desk Associate We are seeking a Hotel Front Desk Agent for set hours, but flexibility is appreciated for covering shifts when necessary.

This role serves as the first point of contact for our guests and involves managing all aspects of their accommodations. Responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. We require a strong focus on customer service, and must have at least two years of hotel front desk experience to be considered. The successful candidate will work the First shift (8am

• 3pm) 2 shifts, and second shift, from 3 PM to 10PM, 2 shifts.

Flexibility on one more shift. There will only be 4 shifts per week available for this position, more dependent upon schedule fluctuations.

Responsibilities:

• Perform check-in and check-out tasks
• Handle phone calls from potential and current guests
• Inform customers about payment methods and verify their credit card information
• Register guests and collect necessary information (contact details, stay dates)
• Welcome guests upon arrival and assign rooms
• Provide information about the hotel, available rooms, rates, and amenities
• Address customer complaints promptly and professionally
• Maintain updated records of bookings and payments

Skills:

• Previous work experience as a Hotel Front Desk Agent, Receptionist, or similar role
• Familiarity with hotel reservation software
• Understanding of Online Travel Agency (OTA) websites
• Customer service-oriented
• Excellent communication and organizational skills

Pay:

$15.00

• $16.

00 per hour

Benefits:

Employee discount

Experience:

Hotel:

2 years (Required) Ability to

Commute:

North Palm Beach, FL 33408 (Preferred)

Work Location:

In person