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Quality Inn & Suites

Front Desk Agent, Night Audit (Part-Time & Full-Time)

Entry-Level JobVerifiedNo experience needed
Pay: $15/hr
Posted: 1 day ago
Location: Ocala, FL (Onsite)
Last Updated: 3 hours ago
Hours: Part-Time
Expires: 10/8/2026

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$28,454 / year median in Florida

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Job Description

Front Desk Agent (Part-Time & Full-Time) Quality Inn & Suites
  • Ocala, FL Join Our Team! Quality Inn & Suites is seeking friendly, dependable, and customer-focused Front Desk Agents to join our hospitality team. We are currently hiring for both Part-Time and Full-Time positions on our 3:00 PM
  • 11:00 PM and 11:00 PM
  • 7:00 AM shifts.
If you enjoy helping people, thrive in a fast-paced environment, and take pride in delivering exceptional guest service, we'd love to meet you! Responsibilities Welcome guests with a friendly and professional attitude. Check guests in and out efficiently using the hotel property management system. Answer phones, make reservations, and respond to guest inquiries. Handle guest requests and resolve concerns in a courteous and timely manner. Process cash, credit card, and other payment transactions accurately. Maintain accurate guest records and complete required reports. Coordinate with housekeeping and maintenance to ensure guest satisfaction. Keep the front desk and lobby clean, organized, and welcoming. Follow hotel policies, brand standards, and safety procedures. Qualifications Previous hotel front desk, customer service, retail, or hospitality experience is preferred but not required. Strong communication and interpersonal skills. Basic computer knowledge and ability to learn hotel software. Excellent customer service and problem-solving abilities. Ability to multitask and remain calm in a fast-paced environment. Reliable transportation and excellent attendance. Must be available to work evenings, overnight shifts, weekends, and holidays. What We Offer Competitive hourly pay (based on experience) Full-Time and Part-Time positions available Paid training Flexible scheduling Friendly, team-oriented work environment Opportunities for growth and advancement
Schedule Evening Shift:
3:00 PM
  • 11:00
PM Night Shift:
11:00 PM
  • 7:00 AM If you're dependable, enjoy working with people, and want to be part of a team that takes pride in providing outstanding guest experiences, apply today!
We look forward to welcoming you to the Quality Inn & Suites family.
Pay:
$15.00
  • $15.
50 per hour
Benefits:
Employee discount
Work Location:
In person