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Aimbridge Hospitality

Marriott Palmetto Resort and Spa - Rooms Controller

Pay: Not specified

Posted: 5 weeks ago

Location: Palmetto, FL (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/27/2026

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$28,454 / year median in Florida

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Job Description

The Rooms Controller will work in partnership with Revenue Management, Front Desk and other operational departments with a focus on managing the hotel's room inventory to maximize both revenue and quality service levels for guests.

QUALIFICATIONS

Typically requires a high school diploma and 2 to 4 years of experience. Performs work under general supervision. Handles moderately complex issues and problems, and refers more complex issues to higher-level staff. Possesses solid working knowledge of subject matter. May provide leadership, coaching, and/or mentoring to a subordinate group.

JOB RESPONSIBILITIES

Ensure the hotel is set up for success by appropriately blocking guestrooms and balancing room types to enhance revenue opportunities and deliver GPS. Block VIPs and identified members into upgraded room types while allocating the proper number of rooms to be reserved for upgrades performed by the front desk that generate revenue. Manage Out of Order and Out of Service room's inventory, following up with departments such as Housekeeping, Engineering, and Front Desk and updating Revenue Management team. Actively participate in Group Strategy meetings to ensure group inventory is managed accordingly, down to the room type level. Ensure inventory across Property Management System (Galaxy), Revenue Management System (ROS) and Central Reservations System (Valhalla) are in balance and take corrective action in the event of variances. Any task as assigned by Revenue Management or Hotel Leadership team. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan

PROPERTY INFORMATION

The Palmetto Marriott Resort & Spa provides a coastal resort workplace connected to the Bradenton Convention Center and close to downtown Bradenton. The property features 252 spacious guest rooms, the Oyster River Rooftop, The Social restaurant, and wellness‑focused amenities at Revive, including a pool, spa, and fitness center. Team members support a wide range of guest experiences—from beachfront recreation at The Beach Club at Riviera Dunes to social events at The Yard at SoBay Center. With 10,000 square feet of meeting space, the resort attracts conferences, celebrations, and corporate groups. It's a vibrant, full‑service environment ideal for staff who enjoy working in a luxury, resort‑style setting.